Refund & Cancellation Policy

You can cancel any paid plan at any time from the pricing page (choose "Downgrade to Free"). Cancellation stops the next renewal; you keep full paid access until the end of the period you have already paid for, and the account then reverts to the free plan. Nothing is charged after you cancel.

If WhatWorked isn't what you expected, we'll refund your first subscription payment in full when you request it within 7 days of the initial purchase. This applies once per customer, to the first payment only.

Renewal charges are generally non-refundable — cancel before the renewal date to avoid them. If you forgot to cancel, contact us within 72 hours of an accidental renewal and we'll refund it provided the plan hasn't been meaningfully used in the new period (no meaningful credit usage or members-only content access).

Duplicate charges, charges after cancellation, or amounts that don't match your plan are refunded in full — always. Contact us with the transaction details.

Email support@whatworked.online or use the support form from the email/account you subscribed with, and include the date and amount of the charge. We respond within 2 business days.

Payments are processed by Dodo Payments, our merchant of record, so approved refunds are issued by Dodo Payments to your original payment method. Refunds typically appear within 5–10 business days depending on your bank.

This policy adds to, and does not limit, any non-waivable refund or withdrawal rights you have under the consumer law of your country of residence.